Privacy Policy

Effective Date: 02/26/25
VolCal LLC
Website: www.volcal.io
Support Email: support@volcal.io
Phone: 858.206.0858

1. Introduction

VolCal LLC ("VolCal," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information, as well as your rights regarding your personal data. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect both information you provide and data generated through your use of our services.

A. Information You Provide:

  • Name, email, phone number, and business details
  • Payment details (processed securely via a third party)
  • Customer support interactions

B. Information Collected Automatically:

  • Usage data (e.g., logins, interactions)
  • Device details (e.g., IP address, browser type)
  • Cookies and tracking technologies

3. How We Use Your Information

We use your data to:

  • Operate and improve the VolCal platform
  • Respond to support inquiries
  • Communicate important updates
  • Comply with legal obligations

We may send marketing communications only to users who opt in, and you can unsubscribe at any time.

4. How We Share Your Information

We do not sell, rent, or trade your personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share limited data with:

  • Service providers (e.g., payment processors, analytics)
  • Legal authorities (as required by law)
  • Successor entities (e.g., in the event of a merger)

5. Data Security

We use SSL encryption, access controls, and secure payment systems to protect your data. While no system is 100% secure, we take appropriate measures to protect your information. If you suspect any issues, please contact us at support@volcal.io.

6. Your Rights

You may:

  • Access or update your personal information
  • Unsubscribe from marketing at any time
  • Request deletion of your data by contacting us

Note: Some data may be retained as required by law or for legitimate business needs.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing any information.

8. Changes to This Policy

We may occasionally update this Privacy Policy. When changes are made, we will post the revised version on our website. Your continued use of our services after such changes constitutes your acceptance.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Email: support@volcal.io
Phone: 858.206.0858